Archive for August, 2006

August 4, 2006

Update about Verizon Case

By Kirtok in Small Business General | 0 comments

Yesterday, I have written about Verizon’s internal communication problems within the company. If you have read my post, you know the case.
Our latest installation was scheduled today, and nobody showed up.
A big corporation like Verizon, their main product (phone service, and DSL), a customer willing to purchase their product, and THEY DO NOT WANT […]

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August 3, 2006

Internal Communication Problems Within Big Corporations

By Kirtok in Small Business General | 0 comments

All companies say they care about their customers, in fact big corporations spend millions of dollars on CRM softwares, trainings, etc.
Ok, it all sounds good. You are a big corporation, you have millions of customers, and with the state of the art softwares, now you know all the information about your customers. […]

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